This Privacy Policy applies to Flowstate AI and governs data collection and usage. By using our website and services, you consent to the data practices described in this statement. If you have any questions, please contact us at [email protected].
Flowstate AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
We may collect information about you in a variety of ways. The information we may collect on the site includes:
Personal Data: Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you contact us or when you choose to participate in various activities related to the site.
Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.
Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, or request information about our services. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor.
Data From Integrations: When you engage our automation services, we may process data from third-party platforms including Gmail, Google Drive, Google Sheets, and QuickBooks Online on your behalf. This data is processed solely to deliver the automation services you have requested and is never used for any other purpose.
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:
— Deliver and maintain our automation services on your behalf. — Create and manage your account. — Email you regarding your account or order. — Fulfill and manage purchases, orders, payments, and other transactions related to the site. — Generate a personal profile about you to make future visits to the site more personalized. — Increase the efficiency and operation of the site. — Monitor and analyze usage and trends to improve your experience with the site. — Notify you of updates to the site. — Perform other business activities as needed. — Prevent fraudulent transactions, monitor against theft, and protect against criminal activity. — Respond to product and customer service requests. — Send you a newsletter.
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Third-Party Advertisers: We may use third-party advertising companies to serve ads when you visit the site. These companies may use information about your visits to the site and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described above.
Our automation services connect to third-party platforms including but not limited to Google (Gmail, Google Drive, Google Sheets), Intuit QuickBooks Online, and SMS messaging providers. When you authorize these integrations, you are subject to the privacy policies of those respective third parties. We encourage you to review those policies:
— Google Privacy Policy: https://policies.google.com/privacy — Intuit Privacy Policy: https://www.intuit.com/privacy/statement/ — Twilio (SMS): https://www.twilio.com/en-us/legal/privacy
We access only the minimum data necessary to perform the automation services you have requested. We do not store your third-party credentials. OAuth tokens are stored securely and used exclusively for the purpose of delivering your automation workflows.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
We implement the following security practices: — All data transmitted between our systems is encrypted using TLS/SSL. — OAuth tokens and API credentials are stored using industry-standard encryption at rest. — Access to client data is restricted to authorized personnel only. — We conduct regular security reviews of our automation infrastructure.
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need personal information, we will securely delete or anonymize it.
For automation services, we retain processed invoice data logs for a period of 12 months to support troubleshooting and audit purposes. You may request deletion of your data at any time by contacting us at [email protected].
Depending on your location, you may have certain rights regarding your personal information, including:
Right to Access: You have the right to request a copy of the personal information we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
Right to Erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
Right to Object: You have the right to object to our processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us at [email protected]. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
If you have questions or comments about this Privacy Policy, please contact us at:
Flowstate AI Email: [email protected]
We will make every effort to resolve your concerns promptly and transparently.
Questions about this policy?
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